Vital Signs, Publications

Tony Polito

Department of Marketing & Supply Chain Management, College of Business, East Carolina University


Popular Press/Media

 

Ten (DIFFERENT) things airlines wonít tell you. Wall Street Journal Marketwatch. 2013-12-18.

 

Ten things your airline wonít tell you. WBTV, Jackson, Mississippi. 2010-05-05.

 

Ten things your airline wonít tell you. Travel.Yahoo.Com. 2010-04-29.

 

Last airline drops free food. USA Today. Dan Reed. Page B1. 2010-03-16.

 

Is it time we were able to get Astras at Asda? Autocar. Page 74. 2010-01-20.

 

GM needs better quality, not better marketing. USA Today. Page 8A. 2009-09-16.

 

1,001 Things They Wonít Tell You: An Insiderís Guide to Spending, Saving and Living Wisely. Page 449. Jonathan Dahl. Workman Publishing. 554 pp. 2009-05-13.

 

Ten things your airline won't tell you. SmartMoney. Jim Rendon. Pages 91-94. 2008-05.

 

Bad times for airlines. TV 2 Oslo (Norway). 2007-11-05.

 

Airlines may never fly right, experts warn. USA Today. Dan Reed. Page B1. 2007-10-17.

 

Viewpoint: A great city needs a great bookstore. Atlanta Business Chronicle. Page 26A. 2007-09-03.

 

Oligopoly of publishers. Chronicle of Higher Education. June 22. 53(42). Page A47. 2007-06-22.

 

Do it right the first time. Detroit Free Press. 2007-06-17.

 

Quality air service yields better profits. USA Today. May 24. Page 12A. 2007-05-24.

 

Ford at the wheel. Fortune. Page 28. 2003-06-09.

 

Journal Publications

 

An Analysis of Organizational Structures within Southern Rural Multi-Hospital Systems in the United States. George Audi, Frederick Kates, Margaret Capen and Tony Polito. 2016. The Journal of Health Care Finance. 43(1): 1-14. Summer.

 

Theory of Constraints Thinking Processes: A Copy Shop Case Application. 2014. Tony Polito and Margaret Capen. The Journal of American Academy of Business, Cambridge. 20(1):33-39. September. Cabellís Accept Rate 11%.

 

The Deming Philosophy of Management: Causes of Its Difficulties and Failures. 2014. Tony Polito and George Audi. The Journal of American Academy of Business, Cambridge. 19(2): 9-15. March. Cabellís Accept Rate 11%.

 

Using the Theory of Constraints to improve competitiveness:An airline case study.2008. Tony Polito, Kevin Watson and Robert J. Vokurka. (Reprint within) Theory of Constraints: Concepts and Implementation, T. P. Rajmanohar, ed., 196pp., ICFAI University Press, ISBN 8131418782, December. Article 11 (of 15).

 

Who was W. Edwards Deming and how does his work contribute to quality as we know it today? 2008. Tony Polito. Quality Progress. 41(4):11. Accept Rate 33%.

 

Using the Theory of Constraints to improve competitiveness:An airline case study.2006. Tony Polito, Kevin Watson and Robert J. Vokurka. Competitiveness Review. 16(1): 44-50. Cabellís Accept Rate 21%-30%.

 

Just in Time Under Fire: The Five Major Constraints Upon JIT Practices. 2006. Tony Polito and Kevin Watson. The Journal of American Academy of Business, Cambridge. 9(1): 8-13. March. Accept Rate 38%. Best Author (ie, Best Paper in Issue) Award.

 

Production and operations quality concepts: Deficient diffusion into the service sector. 2005. Tony Polito and John Kros. Academy of Information and Management Sciences Journal. 8(2): 91-104. Accept Rate 25%. Distinguished Research Award.

 

Impact of environmental management system implementation on financial performance: A comparison of two corporate strategies. 2004. Kevin Watson, Beate Klingenberg, Tony Polito and Tom Geurts. Management of Environmental Quality: An International Journal. 15(6): 622-628. Accept Rate 20%-22%.

 

Enumeration of the organizational culture prescribed by the Deming Theory Of Management. 2004. Tony Polito, John Kros and Rik Berry. Journal of Organizational Culture, Communications and Conflict. 8(1):21-34. May/June. Cabellís Accept Rate 25%. Distinguished Research Award.

 

Improving operations management concept recollection via the Zarco experiential learning activity.2004. Tony Polito, John Kros and Kevin Watson.Journal of Education for Business. 79(5): 283-286. May/June. Cabellís Accept Rate 21%-30%.

 

The content continuum: Extending the Hayes & Wheelwright Process-Product Diagonal to facilitate improvement of services.2004. Tony Polito and Kevin Watson. The Journal of American Academy of Business, Cambridge. 4(1/2): 406-412. March. Accept Rate 38%.

 

A comparison of DRP and TOC financial performance within a multi-product, multi-echelon physical distribution environment.2003. Kevin Watson and Tony Polito. International Journal of Production Research.41(4).741-765. IJPR currently ranked #5 journal in discipline (Soterious, Hadjinicola and Patsia, 1999). Cabellís Accept Rate 50%.

 

Using the Theory of Constraints to improve competitiveness:An airline case study.2003. Tony Polito, Kevin Watson and Robert J. Vokurka.Journal of Global Competitiveness.11(1): 112-120.

 

Toward an interdisciplinary organizational learning framework.Tony Polito and Kevin Watson.2002.The Journal of American Academy of Business, Cambridge.2(1): 162-166. September. Accept Rate 38%.

 

Proceedings

 

An analysis of organizational structures within rural multi-hospital systems. George Audi, Margaret Capen and Tony Polito. Proceedings of the 44th Annual Meeting of the Southeast Decision Sciences Institute. Hilton Wilmington Riverside, Wilmington, North Carolina. 2014-02-19 through 2014-02-21. (in press).

 

Group decision support systems anonymity level effects upon decision quality. Tony Polito. Proceedings of the 2008 International Conference of the Business Economics Institute and Global Business Development Institute. Plaza Hotel & Casino, Las Vegas, Nevada. Pages 200-201. 2008-12-14 through 2008-12-17.

 

An analysis of world-wide business school research productivity in production and operations management. Tony Polito and Jose Gavidia. Academy of Information and Management Sciences. Proceedings of the 24th Meeting of the Allied Academies. Crowne Plaza Jacksonville Riverfront, Jacksonville, Florida. 2007-04-11 through 2007-04-14.

 

Root cause analysis via Theory of Constraints: The Frizzy Copy Shops case. Tony Polito. Proceedings of the 36th Annual Meeting of the Southeast Decision Sciences Institute. Hilton Wilmington Riverside, Wilmington, North Carolina. Pages 703-705. 2006-02-22 through 2006-02-24.

 

Recent practices and trends within operations management topics & methodologies. Tony Polito and Larry Seese. Academy of Production & Operations Management. Proceedings of the 21st Meeting of the Allied Academies. Riviera Hotel & Casino, Las Vegas, Nevada. 2(2): 3. 2005-10-12 through 2005 10-15.

 

Rate of transfer of quality concepts into the service sector. Tony Polito and John Kros. Distinguished Research Award. Academy of Production & Operations Management. Proceedings of the 18th Meeting of the Allied Academies. Hilton New Orleans Riverside, New Orleans, Louisiana. 1(1):5-6. 2004-04-07 through 2004-04-10.

 

Linking product life cycle and forecasting in operations management through innovation diffusion models. John Kros and Tony Polito. Academy of Production & Operations Management. Proceedings of the 18th Meeting of the Allied Academies. Hilton New Orleans Riverside, New Orleans, Louisiana. 1(1):Erroneously omitted from proceedings. 2004-04-07 through 2004-04-10.

 

Causality of Failures When Implementing the Deming Theory of Management. Tony Polito. Production-Operations Management & Total Quality Management Track. Proceedings of the 34th Annual Meeting of the Southeast Decision Sciences Institute. Doubletree Guest Suites, Charleston, South Carolina. Pages 198-200. 2004-02-25 through 2004 02 27.

 

A longitudinal study on the financial impact of environmental management systems. Kevin Watson, Beate Klingenberg, Tom Geurts and Tony Polito. Quality and Productivity Track. Proceedings of the 34th Annual Meeting of the Decision Sciences Institute. Marriott Wardman Park Hotel, Washington, District of Columbia. Submission 414, pages 1-5. 2003-11-22 through 2003-11-25.

 

Quantitative values for organizational culture constructs under the Deming theory of management. Tony Polito, John Kros and Rik Berry. Distinguished Research Award. Academy of Organizational Culture, Communications & Conflict. Proceedings of the 17th Meeting of the Allied Academies. New Frontier Hotel, Las Vegas, Nevada. 8(2):47-51. 2003-10-15 through 2003-10-18.

 

A survey of MS/OR programs in the United States. John Kros and Tony Polito. Academy of Information and Management Sciences. Proceedings of the 17th Meeting of the Allied Academies. New Frontier Hotel, Las Vegas, Nevada. 7(2):11 18. 2003-10-15 through 2003-10-18.

 

A framework for determining classroom communication quality. Kevin Watson and Tony Polito. Abstract. Proceedings of the 14th Annual Meeting of the Production and Operations Management Society. Hyatt Regency Savannah, Savannah, Georgia. Page 90. 2003-04-04 through 2003-04-07.

 

A comparison of the prescribed Deming and Baldrige work environments. Tony Polito and Kevin Watson. Abstract. Proceedings of the 14th Annual Meeting of the Production and Operations Management Society. Hyatt Regency Savannah, Savannah, Georgia. Page 95. 2003-04-04 through 2003-04-07.

 

Environmental sustainability and industry structure. Della Lee Sue, Kevin Watson and Tony Polito. Abstract. Proceedings of the 14th Annual Meeting of the Production and Operations Management Society. Hyatt Regency Savannah, Savannah, Georgia. Page 15. 2003-04-04 through 2003-04-07.

 

Financial evidence on the impact of environmental management systems. Kevin Watson, Tony Polito, Beate Klingenberg, and Tom Geurts. Proceedings of the 33rd Annual Meeting of the Southeast Decision Sciences Institute. Woodlands Conference Center, Williamsburg, Virginia. Pages 118-120. 2003 02-26 through 2003-02-28.

 

The quantitative profile of the work environment prescribed by W. Edwards Deming. Tony Polito, K. Roscoe Davis and Robert J. Vokurka. Quality and Productivity Track. Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute. San Diego Marriott Hotel and Marina, San Diego, California. Pages 2328-2333. 2002-11-23 through 2002-11-26.

 

Environmental cost of quality (ECOQ): A framework for quantifying environmental management systems. Kevin Watson and Tony Polito. Quality and Productivity Track. Proceedings of the 33rd Annual Meeting of the Decision Sciences Institute. San Diego Marriott Hotel and Marina, San Diego, California. Pages 2282-2285. 2002-11-23 through 2002-11-26.

 

An exploratory investigation of the effect of Banduraís self-efficacy construct upon Demingís quality and improvement theory. Tony Polito, Kevin Watson and Rex Karsten. Proceedings of the 31st Annual Meeting of the Northeast Decision Sciences Institute. Caribe Hilton Hotel & Casino, San Juan, Puerto Rico. Pages 278-280. 2002-03-20 through 2002-03-22.

 

The application of traditional manufacturing costs of quality to the service environment:Strategic implications of increasing quality in labor-intensive service environments. Kevin Watson and Tony Polito. Proceedings of the 31st Annual Meeting of the Northeast Decision Sciences Institute. Caribe Hilton Hotel & Casino, San Juan, Puerto Rico. Pages 265-268. 2002-03-20 through 2002-03-22.

 

Two decades of efficiency and effectiveness in U.S. manufacturing. Rik Berry and Tony Polito. Abstract. Proceedings of the 31st Annual Meeting of the Northeast Decision Sciences Institute. Caribe Hilton Hotel & Casino, San Juan, Puerto Rico. Page 335. 2002-03-20 through 2002-03-22.

 

Historical origins of leadership content within business school curriculum. Tony Polito, Rik Berry and Kevin Watson. Proceedings of the 2002 International Applied Business Research Conference. Fiesta Americana Hotel, Puerto Vallarta, Mexico. Program page 15, indexed article 251. 2002-03-14 through 2002-03-19.

 

Recent applications of knowledge-based system technologies. Tony Polito, Rik Berry and Kevin Watson. Proceedings of the 2002 International Applied Business Research Conference. Fiesta Americana Hotel, Puerto Vallarta, Mexico. Program page 17, indexed article 208. 2002-03-14 through 2002-03-19.

 

Two decades of efficiency and effectiveness in production systems? Rik Berry, Tony Polito and Kevin Watson. Proceedings of the 2002 International Applied Business Research Conference. Fiesta Americana Hotel, Puerto Vallarta, Mexico. Program page 17, indexed article 191. 2002-03-14 through 2002 03 19.

 

Zarco, Incorporated:A Deming-inspired, opening day Operations Management experiential learning activity. Tony Polito, Kevin Watson and Tom Groleau. Teaching and Experiential Learning Track. Proceedings of the 32nd Annual Meeting of the Southeast Decision Sciences Institute. The Westin Resort, Hilton Head Island, South Carolina. Pages 322-325. 2002-02-20 through 2002-02-22.

 

Relationship of just-in-time and total quality management practices with environmental management systems. Kevin Watson and Tony Polito. General Management and Strategy Track. Proceedings of the 32nd Annual Meeting of the Southeast Decision Sciences Institute. The Westin Resort, Hilton Head Island, South Carolina. Pages 91-93. 2002-02-20 through 2002-02-22.

 

A quantitative profile and analysis of the work environment prescribed by W. Edwards Deming. Tony Polito, K. Roscoe Davis and Robert J. Vokurka. Abstract. Quality and Productivity Track. Proceedings of the 32nd Annual Meeting of the Decision Sciences Institute. San Francisco Marriott, San Francisco, California. Page 1286. 2001-11-17 through 2001-11-20.

 

Just-in-time under fire:An exploratory investigation identifying major reservations regarding improvement through JIT philosophy. Tony Polito and Kevin Watson. Proceedings of the 2001 International Business & Economics Research Conference. Peppermill Hotel Casino, Reno, Nevada. Program page 23, indexed article 417. 2001-10-08 through 2001-10-12.

 

A conceptual framework for quantifying environmental sustainability. Kevin Watson, Tony Polito and Rik Berry. Abstract. Best Paper Award. Proceedings of the 2001 International Business & Economics Research Conference. Peppermill Hotel Casino, Reno, Nevada. Program page 26, indexed article 419. 2001-10-08 through 2001-10-12.

 

An exploratory study and analysis of the philosophy of the theory of constraints in change management. Rik Berry and Tony Polito. Abstract. Proceedings of the 2001 International Business & Economics Research Conference. Peppermill Hotel Casino, Reno, Nevada. Program page 26, indexed article 418. 2001-10-08 through 2001-10-12.

 

An exploratory identification of differences between Deming's PDSA improvement cycle and the system development life cycle (SDLC). Tony Polito, Kevin Watson and Rik Berry. Proceedings of the 2001 Annual Meeting of the Midwest Region of Decision Sciences Institute. Dearborn Inn, Dearborn, Michigan. Pages 53-55. 2001-04-26 through 2001-04-28.

 

Just-in-time under fire. Tony Polito. Proceedings of the 27th Annual Meeting of the Southeast Decision Sciences Institute. Atlanta Marriott Northwest, Atlanta, Georgia. Pages zz-zz. 1997-02-26 through 1997-02-28.

 

Information exchange and use in GSS and verbal group decision making: effects of minority influence. Alan Dennis, Kelly Hilmer, Nolan Taylor and Tony Polito. Proceedings of the 30th Hawaii International Conference on System Sciences. Aston Wailea Resort, Maui, Hawaii. Volume II. Pages 84-93. 1997-01-07 through 1997-01-10.

 

Extending the product process diagonal to service operations. Tony Polito. Proceedings of the 1996 Annual Meeting of the Northeast Decision Sciences Institute. Westin Hotel Carambola Beach Resort, St. Croix, United States Virgin Islands. Pages 476-478. 1996-04-17 through 1996-04-19.

Towards an interdisciplinary theory of organizational learning. . Tony Polito. Proceedings of the 26th Annual Meeting of the Southeast Decision Sciences Institute. Charleston, South Carolina. Pages zz-zz. 1996-02-21 through 1997-02-23.

 

Miscellaneous Work

 

Numerous abstracted articles and books.

The Fine Art of Sorting Eggs. (1997).DEN (The Deming Electronic Network). Digest 97(233). What causes the continuing phenomenon of grade inflation? If you think it is due to the loosening of standards by a portion of the faculty, you're wrong.

UGa business school should recruit dean from industry. (1996). Published in The Red & Black Forum, April 5, 1996.

What Can Operations Management Tell Us About Improving Education? (1996). There's a lot of similarity between manufacturing factories and educational service factories. Perhaps the solutions are the same too.

Manheim Automobile Cyberauctioning (1996). Short magazine-style article chronicling the development of Web-based wholesale auto auctioning to member dealers by Manheim. The paper was authored as coursework in March, 1996.

Kaledo Corporation. (1994) An Excel spreadsheet is used to exemplify how Kaledo, a fictitious china manufacturing company, converts its business plan into a production plan and, in turn, a master production schedule, verifying capacity at each turn. The spreadsheet was created to fulfill a 1994 MRP/CRP course requirement, weighted at 5% of the total mark.

Excerpts: A Counterstrategy for US Furniture Manufacturers Facing Global Competition (1991). Response to initial forays by foreign competitors into the industry has been weak. Formation of a furniture industry research center to counter global competition is recommended. The paper was submitted in partial fulfillment of Strategy coursework requirement at Duke (Fuqua) in May, 1991; copies were sent to the Furniture Manufacturing Faculty at North Carolina State University for opinion.